Legal

Privacy Policy

Mizner Restoration Group LLC — Last updated August 2024

Mizner Restoration Group LLC (“Mizner,” “we,” “us,” or “our”) operates the website waterdamagerestorationbocaraton.net (the “Site”). This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using the Site, you agree to the practices described here.

1. Information We Collect

Information you provide voluntarily. When you submit our contact form, request a free assessment, or call our phone number, you may provide your name, phone number, email address, and a description of your property situation. We collect only what is necessary to respond to your service inquiry.

Information collected automatically. Like most websites, our Site uses cookies and similar tracking technologies. When you visit, our servers may automatically collect your IP address, browser type, referring URL, pages visited, and time spent on the Site. This data is used in aggregate to understand how visitors use the Site and to improve its performance.

Google Analytics. We use Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to collect anonymous usage data. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on. Google’s privacy policy is available at policies.google.com/privacy.

Google Maps. Our Contact page embeds a Google Maps widget. Google may collect information when you interact with the map. See Google’s privacy policy for details.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your service inquiry, schedule an on-site assessment, or dispatch an emergency crew;
  • Communicate with you about the status of ongoing restoration work;
  • Send confirmations or follow-up information related to your service request;
  • Analyze aggregate website usage to improve the Site;
  • Comply with applicable laws and regulations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Cookies and Tracking

Cookies are small text files stored on your device. We use:

  • Essential cookies — required for the website to function (e.g., WordPress session cookies).
  • Analytics cookies — Google Analytics cookies (_ga, _gid, _gat) that track anonymous usage data.

Most browsers allow you to control cookies through their settings. Disabling cookies may affect Site functionality. We do not use advertising cookies or retargeting pixels.

4. Data Retention

Contact form submissions and service inquiry records are retained for up to 3 years to allow for follow-up on ongoing or future service needs. Analytics data is retained according to Google Analytics default retention settings. You may request deletion of your personal data at any time (see Section 7).

5. Data Security

We take reasonable technical and organizational measures to protect the information you provide against unauthorized access, alteration, disclosure, or destruction. Our Site uses HTTPS (SSL/TLS encryption) for all data transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our Site may contain links to third-party websites (e.g., insurance carriers, government resources). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access the personal data we hold about you;
  • Request correction of inaccurate data;
  • Request deletion of your personal data;
  • Opt out of analytics tracking (see Section 1).

To exercise any of these rights, contact us using the information in Section 9.

8. Florida Privacy Compliance

We comply with the Florida Information Protection Act (FIPA), Fla. Stat. § 501.171, which requires that covered entities implement reasonable measures to protect personal information and notify affected individuals in the event of a data breach. Mizner Restoration Group does not collect sensitive personal information such as Social Security numbers, financial account numbers, or medical records through this website.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us:

Mizner Restoration Group LLC
4201 N Dixie Hwy, Boca Raton, FL 33431
Phone: (561) 979-0504
Email: info@waterdamagerestorationbocaraton.net

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.